Alton Towers shuts and cancels all Christmas events over Covid spread fears
Alton Towers has closed its doors and cancelled all of its Christmas events for the rest of the year.
The popular theme park shut on Wednesday, December 23, and all of the events that it was due to hold between Sunday, December 27 and January 3 have now been cancelled.
Bosses say the decision was taken because of the ongoing coronavirus pandemic and with the safety of visitors and staff in mind, StaffordshireLive reports.
It comes as almost 175,000 people tested positive for coronavirus in England in the week up to December 16 – the highest ever recorded by the country.
A statement on the Alton Towers website reads: "Following the latest Government guidance and updates regarding Covid-19, we have taken the very difficult decision to close the resort at the end of the day on December 23, meaning that Festive Days Out will not go ahead after Christmas (between 27 December and 3 January).
"We are so sorry if your visit has been affected. As always, your health and safety, and that of our employees, is our top priority and this is not a decision that we have taken lightly."
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Bosses at the theme park said that those with pre-booked tickets on dates when the resort is now closed will have their tickets revalidated so they can arrange their visit in 2021, reports Stoke on Trent Live.
They said: "We ask our guests to please visit www.altontowers.com/tickets-passes/day-passes/pre-book-reservation to make a reservation for a date of their choice.
"Should you not wish to revalidate your ticket, please email [email protected] and a member of our team will be happy to help.
"Please kindly be advised that our teams are working hard to fully support guests who are affected by the closure.
"However, due to the festive period and our safety protocols, many of our teams are working remotely and are on reduced staffing levels.
"Therefore, our current response times are slightly longer than usual but please rest assured we will come back to you. We ask for your understanding and patience at this difficult time.
"We look forward to seeing you again in 2021."
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