Haven caravan disaster as ants crawl over family and dad turns full Karen

A family of holidaygoers were furious to find their caravan in Cornwall taken over by an infestation of ants and dealings of theft.

Kayleah Michaelson and her fiancée, Daniel Jarvis, booked a week at Perran Sands Holiday Park in Perranporth along with their children and wider family for their first visit to the county.

The couple, from Stoke-on-Trent, had been on many Havens-owned caravan parks when they were younger and wanted to experience the same with their children. However, the visit quickly turned into the holiday from hell, reports Cornwall Live.

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"We got there and chucked our bags in the caravans and went out again to look around the park. But when we came back that's when we noticed the broken banister.

"One of the vertical wooden bars was on the floor with the nails up and the gap was big enough for me to fit through, let alone a seven-month-old who's still crawling around.

"We also noticed all the ants everywhere. There's no vacuum cleaner provided in the caravans so I swept them up in a dust pan but they kept coming back.

"The next day we lifted the cushion of the sitting areas and there were lots there. It was really dirty. There were lots of food bits. It looked like it hadn't been cleaned for quite some time.

"When we complained at the reception they said there was nothing they could do and we should put some Fairy Liquid down as apparently ants don't like it. They didn't give us the Fairy Liquid, mind, so we had to buy it from their overpriced shop on site."

Kayleah added: "It didn't work. So it wasn't that pleasant an experience sleeping there knowing you'd be crawled over by ants."

"Dan was so angry he went full Karen on them. We thought the service was really poor and no-one said sorry for anything. We had another holiday booked with Havens later this year in Wales but we've cancelled it now.

"We'll never go there again and that's that. But we'll come back to Cornwall because it was really nice and the people we met were really friendly. Just not at a Havens holiday park."

"We were at a petrol station half way up the M5 when I started receiving notifications for eBay purchases. We have a joint account so Dan was asking me what I was spending money on when we'd just had a holiday. But I didn't," Kayleah said.

"That's when we realised someone else was using our bank card which was in my purse and we'd left it behind in a bag.”

Kayleah and Dan's account was drained with the thief making two £108 purchases on eBay and another for £78. Her Air Pods and bank card were also stolen.

A spokesperson for Havens holidays has apologised to Kayleah and her family, adding: "We would like to apologise to Kayleah and Daniel for their experience.

"We have conducted an investigation with our external cleaning company and will assist the local authorities with any additional support if required.

"As the accommodation fell short of our usual high cleanliness standards, we are liaising directly with the guests to arrange a full refund."

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