Mums warns tourists of hotel horror after finding fleas and public hair in room

A mum-of-four claims her trip to celebrate her daughter's birthday was ruined after they found pubic hairs and fleas at their accommodation.

Caroline Donnelly, 54, has warned tourists to avoid OPP Apartment BC7 in Liverpool after she made the grim discovery during her weekend getaway.

The mum, from Cumbernauld, Glasgow, said her original group booking was cancelled and the landlord found them another place to stay, reports Liverpool Echo.

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Caroline travelled to Merseyside to celebrate her daughter's 30th with five pals and said the landlord had offered them a "beautiful" replacement apartment.

But the group were left unimpressed after Caroline's sister-in-law Anne-Marie was reportedly "bitten by fleas" and had to pay £11.99 for a cream from the local pharmacy to soothe the pain.

When Anne-Marie discovered the bites after sleeping on a sofa bed she decided to sleep on one of the apartment's double beds. However when she "ripped it up" Anne-Marie allegedly found stains on the sheets.

Caroline also claimed to find pubic hairs on one of the beds and said there were also missing screws and bolts from the chairs.

She said: "At first [the new flat] did look quite nice but it became apparent quite quickly that it was actually filthy. The photos of the apartment were gorgeous but it was nothing like that inside.

“I would recommend going to Liverpool, it's a fantastic city but I would not recommend this apartment… It's disgusting. The outside area was appalling, there was rubbish everywhere.

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“That’s not the way to treat people. Even with a bit of compensation, I would have been happy with.

“They were not going to do anything about it. It’s not right to take people’s money like that.”

The group paid £400 for two nights in the city on the FA cup final weekend between Friday, May 13 and Sunday, May 15.

In an email On Point Properties, who manages the apartment, told Caroline it had never had "reports of bites from this apartment".

Pest control found no evidence that the holiday home was infested with "fleas or any other insects", according to the company.

On Point Properties Limited have been contacted for comment.

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