Woman’s council flat hell – forced to sleep on sofa as water ‘runs down walls’

A teenage carer claims water “runs down the walls” in her home which has made her ill.

Steph Mason, 17, has been left sleeping on the sofa due to the leak in the roof of her council flat.

She claims it has spread and water is now running down the bedroom, hall, kitchen and bathroom, Chronicle Live reports.

The teen moved into the property in Walker, Newcastle last June and says she sunk her savings into decorating and creating a nice home for herself.

But around a month ago she noticed water leaking from the bedroom ceiling, which has now spread to other rooms.

The only area left unscathed is the living room where she now sleeps to escape the damp.

Your Homes Newcastle (YHN), which runs the property on behalf of the council, has now apologised for the delay.

Steph said it started getting worse in the bedroom over the New Year and "was dripping on my head, it was really bad".

She said: “It started off in the bedroom, then the passage, then it went to the bathroom, then the kitchen, so it’s been going through the house and getting worse.

“It’s running down the walls.

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“I can’t live in my bedroom so I’ve been living in the sitting room, but it joins onto the kitchen and I’m frightened it will start in there.”

She added: “When I moved in there was no floor down so I paid for carpets. I’ve put all the money I could get into it, and now it’s all ruined.”

She said she has been experiencing cold-like symptoms and a “wheezy chest” since the leak started.

Steph added: “I definitely think that’s the reason because I wear full PPE at work.

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“I can’t afford to be ill – I work with vulnerable people, I don’t want to make them ill.”

Until the first week in January, Steph said the only person who came to look at the damage was a joiner, who “took one look and said there was nothing he could do”.

She said YHN told her all the contractors were off over the New Year.

Roofers visited the flat on Monday although the repairs could still take a few weeks, she added.

A YHN spokesman said: “We are aware that the repair to Ms Morgan’s roof has taken longer than expected and we would like to apologise for any inconvenience or upset this has caused.

“The work needed is more complex than was originally envisaged and as a result has taken longer to complete, but we have arranged for the repair to be completed on Monday and will do whatever is necessary to resolve this for her then.

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